Retrieve Forgotten Mart Password

If you have forgotten the password to connect to the Mart, you can retrieve it using the Forgot Password link on the Connect to Mart dialog.

Follow these steps:

On the ribbon, click Mart > Connect.
Then, click Forgot Password.
To use this option, SMTP settings must be configured in the erwin Mart Portal Settings page.
Complete the following fields:
Server Name
Defines the name of the web server where you have installed the Mart.
Port
Defines the port number to access the web server.
Use SSL (https)
Specifies that you want to connect to the Mart through a secured connection. Select this check box only if you have implemented SSL.
Application Name
Defines the application name of the Mart that you want to connect to.
User Name
Defines your user name as registered in the Mart.
Email Address
Defines your email address as registered in the Mart.
Click Submit.
A new password is generated and sent to your registered email address.